When you begin working with me, you will receive the coaching agreement below to read and sign. I believe in being transparent about how I work, so my client agreement (below) is also available online for you to read before you consider working with me.

After working with me, you will be sent a client feedback form to complete, which is a form from The Association for Coaching.

The Association for Coaching, of which I am a full member and by whom I have been accredited, require all their coaches to adhere to a strict ethical code of conduct as well as professional guidelines, and I, therefore, adhere to their ethics and professional guidelines. These requirements inform the coaching agreement outlaid below:

Coaching Agreement

Client Statement

I agree to undertake the full package length, each appointment of approximately 60 minutes each, to address key changes I wish to make in my life.

I am committed to taking positive action to make improvements in my life and to meet the goals I identify as necessary to do this. I am committed to being as open and honest as necessary in order to work with my coach towards achieving my goals.

Timetabling of Sessions

I understand that if I need to re-arrange any appointments, I will give at least 48 hours’ notice. I understand that if I fail to give 48 hours' notice, my coach will be within their rights to count this session within the package’s agreed total number of appointments and I will be responsible for the full coaching fee.

Ground Rules

1.             As the client, I understand that I am fully responsible for the decisions and choices reached during the coaching sessions. I understand it is my responsibility to make any notes that I may need.

2.             I understand that ‘coaching’ is a relationship I have with my coach that is designed to facilitate the development of personal or professional goals and develop a plan/strategy for achieving those goals.

3.             I understand that coaching is a comprehensive, holistic process, which may involve all areas of my life including work, family, health, relationships, education and recreation. I acknowledge that deciding how to handle any issues is my responsibility.

4.             Coaching is not counselling, therapy or advice. I understand that coaching is not a substitute for counselling, mental health care or substance abuse treatment.

5.             I promise to inform my coach if I am currently in any kind of therapy and that any medical or therapeutic practitioners involved in my care have been advised of my intention to work with a coach.

6.             I agree to commit to the programme of coaching to facilitate the required change. I understand that if I wish to terminate my package, I may do so at any time up to 48 hours before the following appointment. I understand that if I terminate my coaching, I am not entitled to a refund of the package and that the package is non-transferrable.

7.             I agree to begin and finish all appointments on time. If I am more than 15 minutes late to an appointment, the coach will assume that the appointment is cancelled and I will be responsible for the full coaching fee (or it will be counted towards my package total number of sessions). If the coach is more than 15 minutes late to an appointment, I may assume that the session is cancelled and shall not be responsible for any payment for that session.

8.             I agree to inform my coach, in advance of the session, if I decide to record my sessions to allow me to reflect afterwards or to take more detailed notes. I understand it is my responsibility to delete the recording within 30 days of the session date to ensure privacy and confidentiality.

9.             I understand that if I do not adhere to the agreement of booking two sessions a month for the duration of my package, I may lose those unclaimed sessions. These sessions are non-refundable and not able to be claimed after the package end date.

10.          I understand that my package may be terminated by the coach if I either do not book 2 sessions in a 30-day period (unless the coach has agreed in writing for me to take a month’s break from the package) or if I do not contact the coach via email or text during a 30-day period. The first day of this period begins the day after my last coaching session.

Data Protection

I agree to my personal information including, but not exclusive to, my full name, email address, phone number and/or postal address being held by Bex Harper Earth Coaching. I agree to be added to the mailing list, from which I may unsubscribe at any time. My personal information will be kept secure, and I will only be contacted for business purposes. I have the right to inform Bex Harper Earth Coaching in writing, via email or text message that I no longer wish to be contacted.

I consent to be contacted by email, Skype, Zoom, MS Teams, Google Meet and by phone or text message for business purposes, including but not limited to: arranging session times; re-contracting; as well as being informed of any business holidays, special offers or new services.

My personal information will be kept in a secure file/system for business purposes for up to 5 years after my last session using the service to allow quality control auditing by the International Coach Federation and Association for Coaching. I understand that I can withdraw consent in writing at any time.

Professional Ethics

As a full member of the Association for Coaching, the coach adheres to the AC Global Code of Ethics for Coaches, Mentors and Supervisors.

The coach agrees to keep all conversations and information with the client private and confidential, as allowable by law. No personal information will be shared with anyone without the client’s express permission. Exceptions may be made if there is an imminent threat of serious injury to oneself or someone else.

I have read and agree to the above:

Client: 

 Signature:

 Date:

 Parent signature (if under 18):