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GDPR policy

General Data Protection Regulation: BHTC GDPR policy

Due to changes in the way businesses are allowed to contact their clients and hold their information with the introduction of GDPR in May 2018, clients must now give explicit consent for businesses to contact clients and businesses must also inform clients as to how their data is held.


Data held by BHTC

The information we hold comes from you (and your child, if they are the student). This comes from: the registration form that includes your personal data and contact information; any work completed in the tutoring session or homework; register of attendance for tutoring sessions; and any other information that you have provided that is relevant to tutoring. Names, phone numbers and email address are stored in our email and phone contacts and are password protected for security. We never share your information with third parties, unless we are legally required to do so.


Your rights

You have a right to see information held by BHTC or ask the tutor to delete all information BHTC holds on you (or your child, if they are the student). To do so, please email or text to book an appointment. However, if your child is the student, we cannot continue tuition after deleting your child’s data (for child protection reasons). Unless specifically asked to destroy your information, BHTC holds onto your data for business purposes only for up to 2 years after your last session, if you discontinue using the service provided by Bex Harper Tutoring & Coaching. Please note, BHTC keep invoices for 7 years to comply with accounting rules. When BHTC destroys your data, we shred all paper and permanently delete any computer files to protect your identity.


What you agree to when you work with us

You agreeing that BHTC can keep records of your personal information, such as: your full name, email address, phone number and/or postal address. You can withdraw consent in writing at any time. You are consenting to being contacted by post, email, Skype, and by phone or text message for the purposes of Bex Harper Tutoring & Coaching business dealings, including but not limited to: arranging your session times; re-contracting; as well as to inform you of: BHTC business holidays, homework, your or your child’s progress, monthly student awards, and special offers or new services. We will only contact you for business purposes. You have the right to inform BHTC in writing, via email or text message, that you no longer wish us to contact you if you discontinue using this service.

You will be asked to sign to say you agree to these terms and conditions. Thank you for agreeing to these terms and conditions. Together we can get the best out of you!